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Our Process

What We Do
How We Do It - Step by Step
Our Onsite Debt Collection
Our Technology, Leveraged for You
Business Process Outsourcing

How We Do It – Step by Step

  • Research, Outline and Develop our Client-Specific Collection Strategy
  • Assign a Day-to-Day Client Services Representative
  • Select Qualified Collection Team Members
  • Coordinate Specialized Training
  • Implement the Collection Strategy
  • Monitor/Analyze/Refine Strategy as Needed
  • Manage Debt Recovery On a Continual Basis

Our Onsite Recovery Law Experts

When our initial recovery process doesn’t allow for voluntary restitution, American Collection Systems, Inc. provides our clients with a complete Legal Department resource. A legal notice puts a significant amount of additional pressure on the debtor, so it helps to have this resource in your corner. Our fully-trained legal staff is on-site each business day to provide immediate legal services and solutions, including:

  • Lawsuit Processing In/Out-of-State
  • Complaints and Judgements
  • Garnishments – Wage and Bank Attachments
  • Timely Legal Action
  • Attorney Forwarding and Litigation Matters
  • Clients can also Request Accounts/Debtors be Sued and/or Complaints Filed

*We will not take legal action or proceed with litigation without authorization of the client.

Our Advanced Technology, Working for You

American Collection Systems has implemented the very latest in web-based technology as to provide our clients with the best technical services and security the industry has to offer. Our clients have the confidence and added assurance of increasing their bottom line with the most efficient high-tech services available in the industry today, including:

  • Systems Integration
  • idiCORE Skip Tracing
  • Predictive Dialers
  • Automated Messaging
  • HIPAA, CFPB, FDCPA, FTC, FERPA and GLBA Compliant

Business Process Outsourcing: Your BPO Options

At American Collections Systems, our focus is on creating value by providing “best-in-class” Receivables Management/Collection Services. Our BPO program is highly flexible, optimizing the client’s financial performance and customer service quality. Our capabilities include:

  • Sophisticated Dialer System Campaigns
  • Customer Service Surveys
  • Automated Messaging
  • Portfolio Management

Have additional questions about our process and capabilities? Contact us directly today!

Contact Us Today

© 2023 American Collection Systems, Inc. | All Rights Reserved

Contact

(614) 410-6271 Main Office
(800) 561-9118 Toll Free
(800) 843-1316 Law Office
customerservice@acscollections.com
800 Cross Pointe Rd.
Suite D
Columbus, OH 43230 USA

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